Privacy Statement

At Ace Electric Rockford, we are committed to protecting the privacy of our customers and complying with all applicable data protection laws and regulations. This Privacy Policy outlines how we collect, use, and store your personal information when you interact with our services, including those provided through Google Local Services Ads.

1. Information We Collect

Information you provide directly: Name, contact info (email, phone), service requests, and other voluntarily shared details.
Google Local Services Ads: Initial queries, approximate location, and call recordings (subject to laws and consent).
Website and other channels: Browsing behavior, IP addresses, device info, cookies, and analytics data.

2. How We Use Your Information

To provide and improve our services.
For communication and marketing (with consent).
For advertising and analytics.
To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information.
Shared with Google for ad performance and lead management.
Trusted third-party providers for business operations.
Legal disclosures as required.

4. Your Privacy Choices and Controls

Consent management for sensitive data.
Opt-out of personalized ads via Google’s My Ad Center.
Rights to access, correct, or delete your data.

5. Data Security and Retention

We use reasonable security measures and retain data only as long as necessary or legally required.

6. Location Data

Google may use approximate location for Local Services Ads.
Our website/app may collect location data with permission.

7. Call Recording

Calls via Local Services Ads may be recorded by Google (with consent).
We may record calls with your explicit consent for quality and training.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site or ads.

9. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Phone: 815-491-5853
Email: allstahrelectric@yahoo.com